ASHLEY ROSE LINCOLN
Designer | Educator | Strategist | Storyteller
Life as a human Swiss Army knife, expert dot-connector, and systems-to-details thinker means there’s never a dull moment in my day—and that’s exactly how I like it. With a multi-disciplinary career spanning design, communications, strategy, operations, and accessibility (so far), I’ve established myself as both a versatile problem-solver and a proven professional. Pair this with insatiable curiosity and sharp intuition, and you’ve got someone who can adapt, translate, and deliver—no matter the challenge.
EXPERIENCE
2024 – PRESENT
Accessibility Education Senior Program Manager
Dell Technologies | Round Rock, TX
Directed a team of five to advance accessibility by delivering a suite of scalable learning content that improved WCAG 2.2 AA compliance.
Rebuilt cross-functional partnerships, secured SVP-level support for accessibility prioritization, and translated complex concepts into practical toolkits that enabled faster adoption and increased confidence across business units.
2020 – 2024
Strategy & Engagement Program Manager
Dell Technologies | Round Rock, TX
Aligned a 3,000-person IT organization on strategic goals through operational reviews, OGSM frameworks, and structured change management across reorganizations and budget shifts.
Enhanced culture and engagement by executing global hybrid events, streamlining compliance and reporting processes, and partnering with HR and Communications on initiatives that boosted morale and improved eNPS scores.
2018 – 2020
Graphic Designer
Dell Technologies | Round Rock, TX
Designed and delivered visual communications that amplified executive messaging and improved engagement, achieving email campaign open rates of 25%+ and click-through rates of 5%+.
Created branded assets and compelling visual formats that enhanced clarity, consistency, and retention of business updates across a 3,000-person global audience.
EDUCATION
2015 – 2017
Master’s of Science in Industrial Design Certificate in Foresight
University of Houston
Core77 Strategy & Research Runner Up 2018 and Exhibitor at Dubai Design Week 2018’s Global Grad Show showcasing Rafts for Phytoremediation of Surface Water thesis.
2020 – 2024
Bachelor of Fine Arts in Design,
Minor in Business & Environmental Studies
The University of Texas at Austin
SKILLS
Microsoft Word, PowerPoint, Excel, Power Bi, Clip Champ, SharePoint, Insights, Copilot
Adobe Photoshop, Illustrator, InDesign, After Effects, Premiere Pro, Firefly, Express, Analytics
Articulate Rise
Manual accessibility testing & design review
Prompt engineering
Project management
User research & qualitative analysis
Emotional intelligence
Constructive criticism
Exceptional communication
Stakeholder management
Active listening
Empathy